These Terms of Use, hereinafter referred to as "Terms and Conditions" or "Terms" or "Agreement," along with any other Policy or Statement or Information that may be placed in this document, hereinafter referred to as “Website” or “DC Tech” or “DC Tech IT, LLC” or “Company” or “Our,” as modified or amended from time to time, are a binding contract between the company (DC Tech IT, LLC) and user or client, hereinafter referred to as "User" or "Your" or "Customer" or “Client.”
DC Tech IT, LLC is doing business as DC Tech.
Anyone subscribing to or using any DC Tech IT, LLC products, services or its websites (https://www.dctechit.com, https://www.dctechbuilder.com, https://www.dctechscheduling.com), agrees they have read, understood, and are bound by the Terms and Conditions listed in this document, regardless of how they subscribe to or use the products or services. Anyone who does not agree to these Terms and Conditions must not subscribe to or use our services, products or websites.
Those who sign up for DC Tech IT, LLC’s services on behalf of legal entities shall represent and warrant that they have the authority to accept these terms on their behalf.
Nothing in these Terms shall be deemed to confer any third-party rights or benefits.
The customer is entitled to a written copy of the Return Policy/Terms & Conditions, which is available on our website or upon request by contacting us as described below. Terms and Conditions/Privacy policy may change without notice.
Document References:
Any references to “contacting us” may be done by:
Contact information can be found in the header and footer of this legal document.
For all contact information, please visit https://www.DCTechIT.com/Contact.
Any references to the “portal” may be accessed by visiting https://www.DCTechIT.com/Portal
Any references to the “forms” may be accessed by visiting https://www.DCTechIT.com/Forms
General
Basics
DC Tech IT, LLC has the right to deny service to anyone at their sole discretion, without notice and with little or no reason provided.
All Phone calls may be recorded and all communications are documented and kept for records.
At DC Tech IT, LLC we try our best to keep our pricing and product/service info accurate on our brochures; but we cannot guarantee that all the information contained in brochures is up-to-date. Please refer to our website for the most accurate up to date information.
Our partners grant DC Tech IT, LLC the authority to market, promote, resell and distribute service through direct and indirect channels in accordance with both our contracts and agreements and their contracts and agreements. These partners have the right to change, edit, modify, or cancel their agreements or your services with little or no notice. This agreement may be terminated by DC Tech IT, LLC or its partners for any or no reason with little or no notice, and we are not obligated for any reimbursements if this occurs.
All parties acknowledge that digital signatures have the same legal effect as handwritten signatures.
To use the Services provided by DC Tech IT, LLC, you will be asked to create a user account.
All customers are required to provide accurate, current and complete information upon signup, and to provide relevant information updates at all times.
DO NOT provide Third Parties with information related to access to your customer account, such as login and password. If a customer notices or suspects any loss, theft or unauthorized use of Account or password, notify DC Tech IT, LLC immediately as referenced above in this document. Customers are responsible for any activity on their accounts. DC Tech IT, LLC is not liable for any acts or omissions in relation to customer accounts.
Newsletter & Communications From DC Tech IT, LLC
Information obtained and found in your account may be used to contact the customer and for informing the customer of the latest updates.
New customers are automatically subscribed to our newsletter. To unsubscribe, the customer must fill out the “Manage Newsletter Communications” form or follow the links in the footer of the email containing the newsletter.
Customers should understand that unsubscribing from our newsletters may terminate communication from DC Tech IT, LLC, including, but not limited to, changes in business hours, billing, contracts, product & service updates, outages, and other pertinent information.
Age Restrictions
Parents and/or guardians are fully responsible for anyone under the age of 18 using DC Tech IT, LLC services and/or products.
Anyone under the age of 13 is prohibited from registering any account.
Anyone ages 13 to 17 may register an account with DC Tech IT, LLC but MUST have an adult as a primary or secondary user on the account, and the adult must assume full responsibility for all users under 18 years of age.
Anyone under 18 years of age CANNOT endorse any legal documents.
Anyone ages 13 to 17 who is a primary or secondary user on any account WILL NOT be able to change parental control settings or automatic billing options, such as autopay or e-statements, without a signed form from the parent or guardian. The adult assumes full responsibility for all users under 18 years of age. Use the form titled “Minor Permission” to update these preferences. The form can be found at https://www.DCTechIT.com/Forms.
Billing
General
Service limits for each subscription are listed on the invoice(s) and/or on the subscription(s) section of the portal and/or our website. Any customers unsure of service limitations should contact DC Tech IT, LLC.
Fees for DC Tech IT, LLC services are firm and contain no hidden fees. If your bank account or account in the payment system of your choice has been debited with the amount higher than the fee listed on the Website, the difference might be the result of transaction fees or other fees required by your bank or payment system. You hereby agree that DCTECHBUILDER.COM is not responsible or liable for additional fees arising from the use of bank or payment systems services. Thus, in case of any deficiencies in the payment amount, please contact your bank or payment system.
Once your payment is confirmed, you will receive confirmation stating the amount due as well as all the details of your purchase. A formal invoice form may be issued only on demand. You may also receive payment confirmation by your bank or payment system. All the prices for Paid Services are listed in U.S. Dollars unless stated otherwise.
Devices provided by DC Tech IT, LLC may be new, refurbished or renewed. All devices that are purchased thru DC Tech IT, LLC are tested and in good working condition.
Equipment manufacturers are responsible for repair or replacement within the warranty period. DC Tech IT, LLC is not responsible for equipment warranties, repairs or replacement, other than replacing the SIM card.
DC Tech IT, LLC, is not responsible for any price increases imposed by its partners, as they are beyond our control.
If a service goes past due any promotional price(s) will be revoked.
DC Tech IT, LLC reserves the right to mark account(s) as inactive when no billing activity is shown. This will disable access to the portal. Portal access will automatically be re-enabled once activity is detected on your account.
Any equipment purchased thru DC Tech IT, LLC is CUSTOMERS’ equipment once paid for, and customers may do whatever they wish with it.
No 3rd party checks will be accepted.
Prepaid debit cards and Venmo are not accepted by DC Tech IT, LLC.
DC Tech IT, LLC does not accept post-dated checks.
Invoicing
DC Tech IT, LLC provides invoices at the first of every month unless the customer changes invoice date due to autopay. Invoices are due at the end of each month, unless otherwise noted on the invoice.
DC Tech IT, LLC will automatically add 2% interest to any invoice not paid by the end of the month. A customer’s service will be automatically terminated 15 days after the due date grace period.
If you need an extended due date please contact DC Tech IT, LLC (see contact information referenced in this document). DO NOT ASSUME YOUR SERVICE WILL CONTINUE IF THERE IS AN UNPAID INVOICE ON YOUR ACCOUNT. Temporary due date extensions must be approved by DC Tech IT, LLC before the due date.
DC Tech IT, LLC reserves the right to terminate any services and/or accounts with an outstanding balance.
Trials
Customers registered for free trial(s) will be billed by estimate/quote at the end of the free trial period(s). Failure to return equipment within 7 days of trial will result in additional charges of $5.00 per day after trial end date.
Any customer who decides during the free trial period not to keep any service(s) must email moc.TIhceTCD%40gnilliB or contact DC Tech IT, LLC as referenced in this document before the end of the trial period in order to not be billed additional charges, which may include equipment cost.
If you are not a local customer and your equipment is shipped to your address, you will be responsible for shipping charges to and from your address.
Fees
DC Tech IT, LLC fees may be changed at any time. Fee changes will be applicable only to future invoices and/or subscriptions. If you don't agree to a Fee Change, you may cancel the service.
DC Tech IT, LLC defaults to paperless billing (e-statements). If paper statements are preferred, contact DC Tech IT, LLC as referenced in this document. Customers requesting paper statements may be charged an additional fee to cover envelopes, stamps, printing costs and time.
DC Tech IT, LLC charges an additional 2% fee for billing thru Paypal and Zelle. This is a fee being charged by the payment processor to process the payment.
All credit card fees are included unless otherwise stated.
The first support call is free, but customers will be billed for every support call thereafter.
If a technician needs to visit the customer's site, a travel fee will be added to the invoice.
SIM card swaps are free however, they do not include travel fees.
All services will be invoiced automatically.
All fees listed on DC Tech IT, LLC’s websites do not include any applicable federal, national, local or other taxes. All applicable taxes will be added to the fees for requested Services and will be indicated in the invoice.
If at any time after purchasing a Paid Service you contact your bank or credit card company asking to decline, chargeback or otherwise reverse the payment due to DC Tech IT, LLC, this will be considered a breach of your obligations, resulting in disabling or terminating your Account. If a chargeback has been performed by mistake, please contact DC Tech IT, LLC as listed in this document.
Third Party Services purchased on https://dctechbuilder.com are subject to third-party refund and cancellation policies. The applicable policies can be accessed during the purchase process through the link to the Terms and Conditions of the purchase. We recommend you read them prior to completing the purchase, as we don't guarantee refunds for Third Party Services.
Autopay
DC Tech IT, LLC, offers autopay. Should the customer prefer to enroll in autopay, they should contact DC Tech IT, LLC as referenced in this document or access the customer portal at https://www.dctechit.com/portal, then click on subscriptions. DC Tech IT, LLC does not automatically enroll customers for autopay.
Anytime a customer selects “I authorize DC Tech IT, LLC to charge this credit card automatically for future transactions” in the portal or via any communication with DC Tech IT, LLC, then the customer will be enrolled in autopay and the payment method will be saved on file.
When you associate a payment method with a subscription or recurring invoice in the portal under the subscription tab or via any other communication with DC Tech IT, LLC, then autopay will be enabled.
To make changes to your payment method on file or to stop automatic payments, visit the billing portal at https://www.dctechit.com/portal, click billing, then click subscriptions, or you may contact us as referenced in this document.
Returned Payments & Associated Fees
DC Tech IT, LLC charges $30.00 per transaction that is returned by the customer’s financial institution located in the ‘USA’, in addition to the customer's financial institution fees.
DC Tech IT, LLC charges $50.00 per transaction that is returned by the ‘international’ customer’s financial institution, in addition to the customer's financial institution fees.
If the customer has multiple subscriptions and/or payments that are initiated and they are returned by the customer’s bank, the customer will be charged a returned transaction fee per subscription or payment initiated.
Cancellation
Customers wishing to cancel any subscription(s) must contact DC Tech IT, LLC as referenced in this document.
A 35 day notice is required for cancellations. Otherwise, the customer may be charged for an additional month of service.
Customers may cancel service through our billing portal. However, we highly recommend that you contact DC Tech IT, LLC as listed in the document references section above to ensure service(s) is/are fully canceled to prevent continued billing.
If service is canceled before equipment is paid for, the customer will be billed for any unpaid balance on the equipment and/or may be given the opportunity to return your equipment as an account credit.
Collection Agency
If an invoice goes unpaid, service(s) will be canceled. In certain situations of fraud, chargeback, or unpaid equipment and/or service cost(s), DC Tech IT, LLC may pursue a Collection Agency and/or other legal means for collection of outstanding balances, including filing suit in small claims court.
Customer contact from any collection agency working on behalf of DC Tech IT, LLC is legally permitted in accordance with DC Tech IT, LLC’s Terms and Conditions. Customers agree to these Terms and Conditions by making a purchase with DC Tech IT, LLC.
Any costs incurred by the collection agency or court system will be the customer’s responsibility.
Deceased/Incapacitated “Contact Persons”
In the event that either the primary or the secondary “contact person” becomes deceased or incapacitated, DC Tech IT, LLC must be notified and provided with a death certificate or Power Of Attorney within 30 days, or as otherwise agreed to by DC Tech IT, LLC.
If the account has any other adult “contact person(s)” listed, the account will roll over to those people, who must ensure all account information is up to date. The “contact person(s)” listed will inherit any debt previously associated with the account.
If the account (has no other adult “contact person” listed, a new account must be created.
Abuse Situations
Should any service be canceled or terminated due to an abuse situation as identified by DC Tech IT, LLC or its partners, no refunds will be provided. Abuse situations are taken on a per situation basis. Not every abuse case results in a termination. DC Tech IT, LLC, will make every effort to work with the customer within reason to avoid termination based on communications DC Tech IT, LLC receives from its carrier(s) or partner(s).
Support
For customer support visit https://support.DCTechIT.com or contact DC Tech IT, LLC as referenced in this document.
Customers should report service outages in a timely manner. No refunds or credits will be issued for outages.
If you are experiencing issues with service, fill out ONE support ticket or contact DC Tech IT, LLC as indicated in this document. Submitting multiple tickets only delays support.
The customer's ticket should be responded to by the next business day.
When contacting support, be sure to use the email address on file to ensure the proper account is accessed.
If additional support is required, DC Tech IT, LLC’s will work closely with its service partners to resolve the issue in a timely manner.
TV
All copyrights and trademarks are property of their rightful owners.
Using any DVR or recording devices other than the DVR that may be included in your package is considered copyright infringement, which is punishable by law. DC Tech IT, LLC and its partners have the right to take legal action when copyright infringement occurs.
DC Tech IT, LLC and its partners have the right to cancel any subscription(s) at any time for any reason.
DC Tech IT, LLC is not responsible for underage viewer usage. This is the responsibility of the parent(s)/guardian(s) and the “contact persons” listed on the account.
Device Repair
Authorizations & Releases
Customers hereby authorize DC Tech IT, LLC to make required diagnoses, repairs, upgrades, or replacements, or to recover, reset, or destroy any data, or login credentials on equipment owned by the customer or the account holder.
The customer delivering a device for repairs agrees to take full responsibility for the device, even if they are not the owner, and to pay the diagnostic fees, regardless of the outcome. If further work is needed, the responsible customer agrees to pay the hourly rate, fees, and/or taxes specified in the estimate/quote provided.
Customers understand that DC Tech IT, LLC is NOT responsible for any data loss to the device.
Customers understand that DC Tech IT, LLC is not responsible for any failure due to hardware wear and tear, application conflicts, faulty applications, virus/malware infections, incompatible third party devices, and/or system/os related bugs and/or any other issues that may arise.
During the servicing, DC Tech IT, LLC may need certain media or install disk and/or tools to continue the repair/installation process. If the customer does not have the necessary media, DC Tech IT, LLC is not required to make those applications available free of charge, including but not limited to physical media, serial numbers, or product keys. DC Tech IT, LLC is not responsible for any issues created by not having this media or damage this media might cause.
Return & Pickup of devices
Customers will be notified and invoiced when repairs are completed.
Customers must pick up or schedule the return of equipment and make payment by the due date listed on the invoice (default is 30 days), or the equipment will be considered abandoned. If additional time is needed, please contact DC Tech IT, LLC as referenced in this document.
Payments are due immediately upon return/pickup of any device. Checks will not be accepted.
All Personal Data on abandoned equipment will be irrevocably destroyed to protect the customer's privacy. Abandoned equipment will be recycled, destroyed or sold.
Internet & Cellular phones
Liability Release
All devices are determined not to be stolen or blacklisted before being issued to a customer.
If the carrier marks the customer's device as stolen or blacklisted after it is issued DC Tech IT, LLC is not responsible for replacing the device.
The speed test tool on our website is provided by third party companies, by using this tool you are agreeing to their terms and conditions.
Your speeds will fluctuate based on tower congestion and load balancing done by the carrier. DC Tech IT, LLC, has no control over this.
There may be times your connection may drop out altogether. DC Tech IT, LLC, will do everything we can to resolve any issues. However, if the carrier is experiencing an outage or change of service, DC Tech IT, LLC, has no control over that. No refund or credit will not be provided for the days your service was down.
If you provide your own modem, you must include the brand of your modem AND the IMEI off of your modem in an email to .moc.tihcetcd%40troppus Failure to do so will cause activation/delays/cancelation of your order. Beyond activating service, DC Tech IT, LLC, cannot help you with any BYOD (Bring Your Own Device). The customer is responsible for getting the SIM card to work.
Any changes the customer makes to a modem, INCLUDING resetting the modem, are done at the customer's own risk. DC Tech IT, LLC will reconfigure the modem to the proper settings if needed but this may result in an additional charge.
Customers experiencing service issues should contact us.
DC Tech IT, LLC service is provided as a service only. This means that we will forward network repair requests to the appropriate carrier, but DC Tech IT, LLC is not responsible for making the repairs. DC Tech IT, LLC, Verizon, AT&T, T-Mobile, Sprint, and the U.S. Cellular are not responsible for any device malfunction.
Most services are considered unlimited and, in most cases, will always achieve the highest speed possible for the area. Congested areas are subject to throttling and no certain speed is promised. Average speed estimates provided by DC Tech IT, LLC are not intended to be used as expected speed, merely an example. Speeds will vary by signal strength and other variables, which DC Tech IT, LLC cannot guarantee.
DC Tech IT, LLC cannot provide signal estimates to customers without testing the signal in person with special signal testing equipment, hence we provide a free trial. Self-install customers are responsible for obtaining signal and speed tests prior to ordering from DC Tech IT, LLC. If after purchase and activation a customer determines the service will not work in their area,
DC Tech IT, LLC will accept no responsibility for this mistake. Refund terms are outlined in the return policy section.
Abuse
Abusive use constitutes using the internet or data connection for illegal activities, or any use that is against the terms of service partners.
Service is based in the United States and applicable to all US Laws. Any violation of the law(s) can constitute abuse. When using service outside of the United States, you must follow all laws of that country and US Laws. Any violation of the law(s) can constitute abuse.
Clients found in violation of the abuse policy may be Suspended until the next service renewal, and/or termination of service. This is beyond the control of DC Tech IT, LLC.
Terms of Use for using “DCTech_Guest” Networks
By accessing the wireless network, users acknowledge they are of legal age, and have read and understood and agree to be bound by this agreement.
Users agree not to use the wireless network for any purpose that is unlawful and to take full responsibility for their actions.
The wireless network is provided "as is" without warranties of any kind, either expressed or implied.
Security & Alarm Systems and/or products
DC Tech IT, LLC is licensed to install and maintain alarm system equipment that is purchased thru DC Tech IT, LLC.
The alarm monitoring companies and their partners, as well as hardware and software partners, are responsible for maintaining their equipment.
All alarm responses are managed by a 24/7 call center team who will assist and dispatch to local or state emergency call centers as needed & not the responsibility of DC Tech IT, LLC.
Each customer must sign an emergency service agreement for response service to be provided.
Avast Anti-virus & security products
DC Tech IT, LLC and IT’s partners are not responsible for any damage caused by these products and services.
DC Tech IT, LLC or ITS Partners is not liable for viruses or any malware or trojans generated or not generated or caught or uncaught by the antivirus & security products installed on your equipment or devices.
Website Builder - Terms of Use
Effective date: 5 June 2023
DC Tech IT, LLC owns the domain https://www.dctechbuilder.com, sometimes referred to in this document as Website Builder.
All Users may have access to the website builder with the Free Plan. The Free Plan allows creating up to 10 websites on one account. Published websites created with the Free Plan have a random https://dctechbuilder.com subdomain which contain our branding. With a Paid subscription, users may connect a custom domain name, analytics and marketing tools, SSL-certificate, and remove DC Tech IT, LLC branding.
1. Content
1.1. Users' Intellectual Property
Subject to the Agreement between DC Tech IT, LLC and the customer, you shall own all the content uploaded or created by you, including but not limited to any texts, photos, images, music, videos, etc. unless the content is the property of Third Parties or has been uploaded from any publicly available sources.
1.2. Third-Party Intellectual Property
You may use Third Party content, including but not limited to images, videos, fonts and audio, on your website only after obtaining official permission or license from the content owner. Unless manifestly permitted by the author or content owner, copying, storage, reuse, redistribution, publication or any other form of abuse of
copyrightable materials on your Website shall be prohibited. If you fail to abide by the above regulations, DC Tech IT, LLC reserves the right to suspend your Website for further investigation.
1.3. Prohibited Content Guidelines
Adult: pornography, use of pictures, videos and other forms of media files containing nudity in a sexual context and/or exposed genitalia;
Copyrighted Content: any content protected under Intellectual Property laws that you do not own the rights to;
Black-Hat SEO/Spam Content: any content that aims to gain search engine rankings, likes or provide irrelevant advertisements;
Illegal Content: any sort of content that may infringe upon current legislation of the United States or other countries;
Phishing: any sort of content that may induce users to provide their personal data for inappropriate use that may be harmful to them or illegal;
Scams: dubious schemes (e.g. financial pyramids) that make promises to the user to get-rich-quick;
Harmful Content: any content that may be harmful to health of its users, for example, the one causing seizures;
Illegal Products Promotion: content referring to promotion or advertising of products that are prohibited for sale or restricted under current legislation, including weapons, drugs, counterfeit goods, stolen items and items that violate privacy rights or may be considered offensive.
1.4. DC Tech IT, LLC Company Intellectual Property
DC Tech IT, LLC and its Services are protected by copyright, trademark and other proprietary rights of DC Tech IT, LLC. Thus, any content provided by DC Tech IT, LLC is protected by Intellectual property laws, unless it has been uploaded by Users or Third Parties.
Unless manifestly permitted by DC Tech IT, LLC, third-party authors, users, or intellectual property laws, copying, storage, reuse, redistribution, publication or any other form of abuse of copyrightable materials shall be prohibited without authorization from the property owner.
Nothing in these Terms of Use may be interpreted as a waiver of DC Tech IT, LLC Intellectual Property rights under any law.
2. Privacy
DC Tech IT, LLC may require you to submit certain personal information that will be collected and used exclusively for the purposes of using our Website. By using this Website, customers agree to the collection and use of personal information, including processing and storage of such information in other countries and transfer between them by DC Tech IT, LLC, its affiliates, and partners. Read DC Tech IT, LLC Privacy Policy to find out more about how we collect, store and use your personal information and what measures we take to protect your privacy.
3. Cancellation Policy
3.1. Cancellation by User
You may delete your Account or cancel the Paid Subscription at any time by contacting us. We will process your cancellation request and will terminate the Account within one (1) working day. To avoid the next auto-renewal payment, we recommend disabling your Account at least 24 hours before the expiry of the current subscription period.
3.2. Cancellation by DCTECHBUILDER.COM
DCTECHBUILDER.COM has the right to suspend or terminate any Account or deny access to any of DCTECHBUILDER.COM Services at any time due to the User's failure to comply with our Content Guidelines, referred to in paragraph 2.1 above or when requested by the court or legal bodies in case of law infringement by the User. If the User has failed to comply with the Content Guidelines, we'll notify them via contact options provided in the User Account. The Account may be renewed if the problem having caused the suspension or termination has been resolved or if the prohibited content has been removed from the Account.
4. Third Party Services
DCTECHBUILDER.COM may provide you with a number of Third-Party Services, such as domain registrars, website building tools, applications, design services, and other services. In terms of Third-Party Services, DCTECHBUILDER.COM acts solely as an intermediary and is not responsible or liable for Services provided by Third Parties. Thus, DCTECHBUILDER.COM will not in any way be involved in transaction, communication or any other interaction with Third Parties. DCTECHBUILDER.COM may recommend using certain Third Party
Services for better user experience and/or as a part of an extension of DCTECHBUILDER.COM Services. You hereby agree to use Third Party Services exclusively at your own risk. Any Services rendered in such a manner shall be subject to such legal terms as stipulated by Third-Party Terms and Conditions. We recommend reading them carefully before engaging in any activity with Third Parties.
5. Limitation of Liability
Under no circumstances shall DCTECHBUILDER.COM, its officers, directors, shareholders, employees, affiliates and/or agents be liable for any direct, indirect, incidental, special, punitive, exemplary or consequential damages, resulting from (a): any aspect of your use of the Website, whether the damages result from use or misuse of the Website, from failure to use the Website, or the interruption, suspension, modification, alteration, or termination of the Website; (b) use of any Services or products obtained through or advertised in connection with the Website or any external links on the Website; (c) use of any information or advice obtained through or advertised in connection with the Website or any external links on the Website; (d) errors, mistakes, or inaccuracies of or in any content; (e) events beyond the reasonable control of DCTECHBUILDER.COM. These limitations shall apply to the fullest extent permitted by law.
6. Law and Jurisdiction
To the maximum extent permitted by law, this agreement is governed by the Laws of the United States of America, and you hereby consent to the exclusive jurisdiction and venue being in the Courts of Carroll County, Virginia, all disputes arising out of or relating to the use of the DCTECHBUILDER.COM Website and/or Services. However in all disputes prior to filing any legal action the parties must complete non-binding mediation prior to a suit being instituted. The non-binding mediation shall not apply to DCTECHBUILDER.COM when filing actions to collect monies due under contracts, subscriptions, or for any suit initiated by DCTECHBUILDER.COM.
In case of any disputes arising from the use of DCTECHBUILDER.COM and/or its Services, we will take any measures to resolve the dispute in an amicable manner. You hereby agree to try to resolve a dispute by first contacting us. We'll try to resolve the dispute informally by contacting you via email, phone or other means of communication. Failing to resolve the dispute within thirty days of the receipt of your first notification outlining the problem, the case at the option of DCTECHBUILDER.COM may involve either mediation or legal action.
7. Changes and Updates
DCTECHBUILDER.COM may occasionally change and update these Terms of Use, and undertakes to post the most current version on the site. If a change or update limits your rights or options in any way, we'll notify you thereof as soon as possible. The notice will stipulate a period after which the new terms will come into force but not earlier before new Terms of Use are published on the Website. Neither changes nor updates will ever apply retroactively. By continuing to access or use the Website and/or any Services rendered by DCTECHBUILDER.COM after any changes or updates become operative, you agree to be bound the by new Terms of Use. If you disagree with our changes or updates, please cease to use the Website and its Services.
8. Notices
We may send you relevant notices using one of the following methods: (a) via the DCTECHBUILDER.COM Services, including a banner or pop-up, push notification within the DCTECHBUILDER.COM Website, Account or elsewhere; (b) by email, sent to the email address you provided us; and/or (c) by phone numbers provided in your Account; (d) by letters sent to physical addresses that you provided in your Account; (e) using any other ways of communication available in your Account. DCTECHBUILDER.COM notice to you will be considered as received and operative within twenty-four (24) hours after it was sent or published by any of the above-mentioned ways unless the notice indicates otherwise.
Website Builder/Hosting - Privacy Policy
Data protection is of a particularly high priority for the management of the
https://dctechbuilder.com (hereinafter referred to as “Website”) and projects and services related thereto.
When the processing of your personal data is necessary and if there’s no basis for such processing, we will obtain your consent. Processing of personal data, including your name, address, email address, or phone number will always be in line with the General Data Protection Regulation (GDPR), and in accordance with United States data protection regulations applicable to https://dctechbuilder.com.
Via this data protection declaration, we are informing the general public of the nature, scope, and purpose of the personal data we collect, use, and process. Furthermore, you are informed, by this data protection declaration, of the rights to which you are entitled.
As the data controller and data processor, https://dctechbuilder.com has implemented numerous technical and organizational measures to ensure complete protection of your personal data through the Website. Since Internet-based data transmissions may have security gaps, absolute protection is not guaranteed. This is why, every data subject is free to transfer personal data to us via all available means, e.g. by email or phone support.
Name and Address of the controller
Controller for the purposes of the General Data Protection Regulation (GDPR) is:
JETIMPEX, INC.
915 SE 2 Court, Fort Lauderdale, FL 33301, United States
TAX ID: 42-1774657
What types of information does https://dctechbuilder.com collect?
We collect certain information about visitors and users of our websites.
1) Information that we obtain from vendors
Name, company name, address, email address, phone number(s), payment details (like information of your credit card), the responses you give to the surveys initiated for research purposes, and support queries. This info is used to provide you with and/or improve our services; for example, paying commissions, verifying your identity, contacting you, providing you with advertising and marketing materials, and invoicing you. We’re using this information to make sure that we comply with the legal requirements.
2) Information that we obtain from users and clients
Names, member names, email addresses, phone numbers, other contact details, information about your computer, your visits to and use of this website (including information about your browser, IP address, general location by your browser), responses to the surveys initiated for research purposes, payment details (like information of your credit card), transaction details, support queries, web analytics data, information that you provide when you fill in forms on our websites. We may use this information to respond to your requests or correspondence, to provide customer service (or for statistical purposes), analysis for management purposes in order to administer the website, improve products/services, send technical notices/updates, security alerts, changes in policy notifications, administrative messages, so we could to prevent fraud, breach of policies/terms, and threats or harm.
3) Information that we obtain from our partners
Name, company name, website URL, phone number(s), address, business type, email address, and information from merchant processors like PayPal email address or ID, etc. We use this information to work with you, confirm your identity, contact you, pay you and screen for risk, fraud, or other similar types of issues, to send you technical notices, updates, security alerts, information regarding changes to our policies, and support and administrative messages.
4) Information that we obtain from website visitors
The device type and browser you are using, network connection, IP address, information about the cookies installed on your device, support queries, and web analytics data. Also, we may collect personal information submitted by you via any feature available on any of our websites.
5) Information that we obtain from users who referred to chat support
Name, email address, information about the device and browser you use, chat transcript, and other personal information you provide us during our chat. We may request additional documentation from you during our chat to verify your identity.
How do we collect personal information?
1) When you perform certain actions like register on Website, buy/order items or services, subscribe to our newsletter, submit feedback, enter a contest, fill out a survey, or send us a communication via any available option. We collect personal information automatically as you navigate through the sites or through the 3rd party
when you use services associated with our sites. You may also be asked to provide login details to your website or domain registrar account (server) in case you ordered additional services from our partners like domain name, email account(s) or other additional services provided by https://dctechbuilder.com or our partners. Please note if you refuse to provide login details to our partners they won’t be able to provide the service you ordered.
What personal information do we collect about you from Third Parties?
Even though we’re collecting personal information directly from you, occasionally we may collect certain information about you from other sources. Financial and/or transaction details from payment providers (in order to process the transaction). Third Party Services like Google, Facebook, Twitter may provide us with certain information about you when you link/connect/login to any Third Party provider. The amount of information may vary and can be/is controlled by that service provider or by you via privacy settings controls available in the account settings of that service provider. From Third Parties we may obtain demographic data, fraud detection information, combine it with the info we have about you, to confirm your identity, these can be identity verification services used for fraud warning purposes. Even though we’re collecting personal information directly from you, occasionally we may collect certain information about you from other sources.
How does https://dctechbuilder.com use personal information?
1) Your information is used when we need to define your identity to ease the processing of transactions happening on any of our websites, for example when you purchase items from our catalog.
2) Other legitimate interests may include:
a) providing you with services described on any of our websites;
b) verifying your identity when you sign up for https://dctechbuilder.comand/or any platforms related to thereto;
c) providing support services;
d) sharing company news and websites/services updates;
e) checking your actions on our websites to identify potentially fraudulent activity and to ensure compliance with the user terms that apply to the websites;
f) respond to your comments or queries on our websites, ask for your feedback or opinion via surveys;
g) managing legal/operational affairs including, risk management related to content and fraud matters;
h) improving our products and services.
3) When you give us consent:
a) to provide you with marketing information as for products and services which may be interesting for you;
b) to modify/customize our services and websites, like advertising that appears on our website, this involves the use of cookies to provide a personalized experience.
4) For multiple purposes required by the law and For granting court of law, law enforcement authorities, government requests or any other occasions that may relate to investigations.
When do we disclose your personal information?
Your personal information may be accessed by:
1) individuals, for instance employees, or legal entities empowered by https://dctechbuilder.com, who need it to perform their tasks and duties to provide you with proper services;
2) Third Parties who have a legitimate purpose for accessing it.
We may share your Personal Information with Third Parties in the following cases, when:
1) the relevant customer has consented to the disclosure.
2) it’s needed for support purposes and/or license validation/activation.
3) subcontractors or service providers who assist us in any possible ways, subcontractors and/or services providers may transfer and access your personal information from other countries in which they have operations.
4) it’s required by the law either to protect our rights, or someone from injury, and/or to comply with a judicial proceeding, court order, or legal process.
Where do we transfer and/or store your personal information?
https://dctechbuilder.com has its major manufacturing facility located in the USA, as well as a regional office in Ukraine.
The support companies only provide an internal supporting role to and for the benefit of https://dctechbuilder.com. This is executed based on your consent to this Policy. To protect your information,
we’re working with subcontractors who can maintain an acceptable standard of data security compliance. Also, we can provide certain personal details to vendors of https://dctechbuilder.com marketplace so they could offer
product support to their clients.
How long do we keep your personal information?
Your private information is kept on our servers as long as it’s needed to provide you with our services and to be able to comply with the legal obligations. If you don’t want us to store your personal information, you have the right to get it erased, but in this case, we’ll have to close your https://dctechbuilder.com account. All information about deleted accounts is kept on our servers so we could use it for our legitimate business interests: to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, assist with investigations, enforce the terms of use and/or take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.
How is your personal information kept secure?
In order to keep your information secure, we’re applying certain organizational measures to protect it against unauthorized or unlawful use and accidental loss or destruction.
1) We share and provide access to your information to the minimum extent necessary, subject to confidentiality restrictions where appropriate, and on an anonymised basis wherever possible.
2) To store your information we’re using secure servers.
3) We verify the identity of all individuals who request access to private information before granting them access.
4) We use SSL-certificate encryption to protect the data transfer.
Make sure your information is safe and secured. We’re not responsible if you try to circumvent privacy settings on our websites. In case we give you the password to certain parts of our website your responsible for keeping it safe. You must not share it with Third Parties especially comments, questions area since these areas can be viewed by any user of our websites. Due to obvious reasons, we’re not able to control users’ actions on our websites. Which is why you need to share your information in public areas of our websites wisely, as we can’t guarantee that your information won’t be viewed by unauthorized parties. When you choose to share your information via a Third Parties website, you need to check the privacy policy of that website to be aware of their information management/protection practices.
How can you access and manage your personal information?
All personal information that we collect about you is available in your account or in our servers and available for you on demand. You have the right to make all the necessary edits and corrections of any errors available in this data.
You can receive your personal information in a structured, machine-readable format, erase it, or restrict its processing, also you can object processing of your personal data based on a set of our legitimate interests, such as profiling for direct marketing, and cases where we’ve asked for your consent to process your data.
There’s a number of situations when these rights can be limited, there’s a number of cases when we can retain your information after you withdraw your consent.
Cases where we may require your personal information to be compliant with legal or contractual obligations. If you don’t provide us with such data we will not be able to manage relationships with you. In all other cases providing requested information can be optional.
If it happens that you have some unresolved concerns you have the right to complain to the data protection authorities.
How can you delete your personal information?
Right to Deletion: To exercise your right to delete any of your stored Personal Information, including information accessible through your User account and any other Personal Information we hold about you, please send an email to .moc.tihcetcd%40troppus Upon receiving and verifying your request, we will promptly delete your Personal Information from our records, consistent with applicable law.
Please keep in mind that permanently deleting your dctechbuilder.com account will result in the permanent removal of all your Personal Information from our databases. After completing this process, your account will no longer be usable, and dctechbuilder.com will be unable to restore your account or retrieve your data in the future.
Marketing choices regarding your personal information
In case we have your consent we will send you marketing materials that will include information about products, services, and discounts that may be interesting for you.
If you decide not to receive such email notifications you can easily opt-out using the unsubscribe option or contact us via email.
Cookies
https://dctechbuilder.com and all websites of our partners are using cookies to analyze user behavior, gather demographic info about our user base in general. A cookie is a small file that’s placed on your device when you visit any website. Using the browser settings of your device you can the use of cookies, in case you disable those you can limit certain features on our websites. We’re using functional and analytical cookies, for further information on use of cookies, please see our cookies policy, or visit www.allaboutcookies.org.
Web Beacons
Another technology we’re using is Web Beacons. It’s required to track your use of our website, on occasions like email promotions or newsletter use. The data we collect via web beacons allows us to track the number of users who opened our newsletters. Also, web beacons help us to understand the behavior of our customers, members, and visitors.
Google Analytics
https://dctechbuilder.com websites are using Google Analytics, a web analytics service designed by Google, Inc. (“Google”). Google Analytics software uses cookies to analyze users’ behavior. All data (i.e. your activity within https://dctechbuilder.com websites) is gathered by cookies and stored on Google servers in the United States. Google in its turn uses this data to evaluate user behavior in general, compile reports for site managers as well as providing data to services relating to website activity and internet usage. Google may transfer various data to Third Parties where required to do so by law, or where such Third Parties process the information on Google’s behalf. In no way, Google will associate your IP address with any other data held by Google. In case you don’t want to provide Google with the browsing data you can block the use of cookies via your browser settings. More information on Google analytics opt-out: https://www.google.com/intl/en/policies/privacy/, and http://www.google.com/analytics/terms/us.htm.
Google Analytics is explained under the following link https://www.google.com/analytics/.
Public information and Third Party websites (IF APPLIES)
Testimonials
In addition to various endorsements, we’re displaying testimonials on our website. These are published only after receiving your consent, we post your testimonials specifying your name. If you want to delete or modify your existing testimonials feel free to contact us via email.
Social media platforms and widgets
All https://dctechbuilder.com website has social media features embedded, for example, Facebook like button.
These features may collect your data like an IP address or place a cookie to your browser in order to gather statistical information about your interactions with our websites. Social media features are hosted both on our website and servers of a specific social media network.
Apart from these features, we maintain profiles on major networks including Facebook, Twitter Pinterest, Instagram and LinkedIn. Please be advised that any information you submit on these networks in public areas like comments can be easily read, collected or stored by all users of these networks. We are not able to control the actions of other users of these platforms, or actions of these platforms. Your activity with those features and/or platforms is governed by privacy policies of the companies that provide them.
Links to other websites
If you click on a link to a Third Party site, you will leave https://dctechbuilder.com and go to the site you selected. Since we can’t control activities of Third Parties, we are not accepting responsibility for any use of your personal information by those parties. Please review the privacy policy of any other service provider from whom you request services.
Routine erasure and blocking of personal data
The information controller shall store the non-public data just in the amount necessary to attain the aim of storage, or as this is often granted by Derek - I am unsure what this is related to European legislators in laws or rules to which the controller is subject.
If the storage purpose isn't applicable, or if a storage period prescribed by theSee notes above - European legislator or another competent instance expires, the non-public information will be blocked or erased.
Children’s privacy
All https://dctechbuilder.com websites, as well as blogs and services, are not intended to be used by children under 13 years old. No one under age 13 years old can provide personal information to or on our websites. We’re not collecting information from children under 13 years old. If you’re under 13 years old you’re not allowed to use any of our websites, buy products available on https://dctechbuilder.com, comment blog posts, make social media posts or provide any personal information about yourself including your name, address, phone number, email. If we learn that you violated this term your account, as well as all information, will be deleted. In case you think that we may have some information provided by your child please contact us via email.
Changes in our Privacy Policy
As the data controller and data processor, we reserve the right to change or modify this Privacy Policy at any time. In case some changes are applied, we will publish them in the Privacy Policy section. You will be notified via email that certain changes to our Policy were applied
Contact information
Depending on the context of personal information you provide,
https://dctechbuilder.com is both a data controller and data processor of your personal information under this policy. https://dctechbuilder.com is a processor of personal information submitted to the services or collected through the services on behalf of or at the direction of subscribers.
If you have any questions regarding this Privacy Policy, including processing of your personal information, or if you believe your privacy rights have been violated, please contact us via email. We will respond to all requests, inquiries or concerns within fifteen (15) days.
English version controls
Non-English translations of this Policy are provided for convenience only. To avoid any conflicts in definitions, the English version shall control.
Store
Customers visiting, using or shopping at any site operated by DC Tech IT, LLC, accepts the following Terms and Conditions. When customers use any services provided by DC Tech IT, LLC, or any business affiliated with the company or third-party vendors, whether or not included in the site, the customers will also be subject to the guidelines and conditions applicable to such service or merchant.
If a customer decides to cancel or modify a store order, contact us as soon as possible. If it’s too late to cancel/modify your order, you may return your order to us once you’ve received it.
Returns & Refund Policy
No returns will be accepted without a receipt or it must be listed on the customer's account:, invoice, or sales order.
Customers may obtain a return for website services if requested within 10 days of receipt.
If DC Tech IT, LLC has bought a domain name for the customer as part of the website subscription plan and the customer claims a refund, DC Tech IT, LLC reserves the right to deduct the domain price from the refund amount. You may also request to keep a domain name that DC Tech IT, LLC has bought for you. Please state your intention to keep such a domain name while asking for a refund, to prevent DC Tech IT, LLC canceling the domain. The customer is then responsible for registering the domain with another domain provider.
If the customer has failed to comply with DC Tech IT, LLC guidelines listed under “Website Builder – Terms of Use section,” a refund may not be apply.
Customer is responsible for all return shipping costs. Most new, unused merchandise can be refunded with receipt within 30 days of the original purchase date. A restocking fee may apply to any returns regardless of reason.
Returns with valid receipt or invoice will be refunded back to the original payment method, unless otherwise listed below.
Purchases made with a check will be refunded as an account credit.
Purchases made with a DC Tech IT, LLC gift card will be refunded as an account credit.
No refunds will be provided if you have an outstanding balance on your account and the credit will be applied to any outstanding balance.
Purchases made with a debit or credit card may take up to 15 days to be refunded to your financial institution or credit card provider.
Non-returnable items:
Labor and Installation charges
Shipping charges
Restocking fee
Special order and/or configured products returned after purchase are subject to a 20% restocking fee. The products must be returned to the store where the product was purchased. Restocking fees may be taxed.
Cookies
DC Tech IT, LLC uses cookies and similar technologies that allow DC Tech IT, LLC to provide a more personalized experience when browsing our website. If you would prefer to opt out of cookies, please do not use our website, services and/or products.
Please note, the deactivation of cookies in your browser may impair the functionality of this website and cause some features not to work.
Privacy Policy
Personal information needed for enrollment
When you enroll as a customer or subscribers we may collect personal information such as: your full name, account number, password, user profile information, home and/or business address for mailing and physical address, mobile, work, home phone number(s), personal/work email address, plan selection or other purchase details, emergency contact information,
Automatically collected data (may include cookie data)
Upon using our website, we automatically collect ip address, browser type, device type, model, ID, website interaction ID, pages you visit on DC Tech IT, LLC or It’s partners website.
How we collect this data
We may obtain this information from any DC Tech IT, LLC or its partners forms, via written or oral communication. (email, phone, website, forms, etc…)
How we store customers data
Customer data is stored via DC Tech Servers, partners servers and records, off-site backups and hard copy.
Customer data is stored forever, if a customer has not had any billing activity on their account their account will become inactive as described in the billing section of this document. We only disclose your personal data within our group, with service providers that process data on our behalf and with public authorities, as required by applicable law. If we disclose your personal date, we require its recipients to comply with adequate privacy and confidentiality requirements, and security standards.
What/How we disclose & share customer’s personal information
Information may be disclosed as needed by/or law, our business purposes, and to answer your questions and concerns about your account or inquired products and services or as needed to provide services to you..
California Privacy Rights Act (CPRA)
California Civil Code Section 1798 gives California residents the right to request to see what Personal Information we maintain about you and to request that the Personal Information be deleted. If you choose to delete your Personal Information, it may not be possible to continue to utilize our devices or Services. To make such a request, please contact us as referenced in this document?using the information provided below.
Where is the information provided below.
Information we may obtain
DC Tech IT, LLC may collect your personal information including name, address, social security number, assets, and income information.
DC Tech IT, LLC may also ask for credit history information, employment status, and history and other credit report information.
DC Tech IT, LLC may require your information to process payments.
Protection of your private information
DC Tech IT, LLC takes privacy, security, and protection of your data very seriously and treats your data with confidentiality. We never sell your personal information.
Personal and sensitive information is encrypted and contained behind secured networks and is only accessible by a limited number of personnel who have special access rights and are required to keep the information confidential and make sure the customers’ data is secure.
We shall continue our dedication to safeguarding your privacy. If the customer were to have questions, contact us.
How we handle your personal Information
Some payments are captured, authorized and stored at DC Tech IT, LLC. In addition, all payments are captured, authorized and often stored by our PCI-compliance payment gateway partners which handles all transactions and refunds.
When using DC Tech IT, LLC forms on its website/printed, your data is stored for purposes in handling your form. If additional information is required, the customer gives DC Tech IT, LLC permission to contact you regarding the form you filled out.
All calls and other ways of contacting DC Tech IT, LLC, are screened unless positive identification has been established. DC Tech IT, LLC may receive this information from you in the form of oral, written, or electronic communication.
DC Tech IT, LLC may disclose account information when you are signing up and using certain products or services, this also may include financial products and services you sign up for, not limited to, our branded credit card.
Customers liability
While DC Tech IT, LLC strives to protect all customer information, unauthorized access due to customers’ failure to protect logins and other information is beyond our control.
All customers are responsible for protecting the privacy of usernames, passwords, personal identifiable information (PII), Electronic Protected Health Information (ePHI) and any other information entered into our website. Unauthorized use and/or unauthorized successful logins must be immediately reported to moc.TIhceTCD%40troppuS or by using the contact information referenced in this document.
DC Tech IT, LLC is not liable for any personal data on any computer or server located outside of facilities operated by DC Tech IT, LLC.
DC Tech IT, LLC & its partners
DC Tech IT, LLC is not allowed to disclose the name of its partners.
Although DC Tech IT, LLC and its partners take extensive security measures for the protection of personal information, they cannot guarantee complete protection. You provide all personal information at your own risk.
DC Tech IT, LLC and all partners are all subject to any and all regulatory authority including but not limited to federal, state, provincial, territorial, canton, parish, local, or any other governmental, judicial, administrative, or regulatory authority exercising proper jurisdiction over a Party or its Personnel.
DC Tech IT, LLC or its partners are not responsible for any malicious activity on our equipment, which may include hacking.
Our Partners
DC Tech IT, LLC does not disclose any information to its partners that is not required for the partners to provide service or products.
DC Tech IT, LLC does not disclose account information when required by our partners to provide service.
Per our partnership agreements we are unable to disclose any of their company information.
Partners have the right at their sole discretion to change any aspect of the equipment and services they offer. If their equipment or services change, DC Tech IT, LLC, is not liable for any financial charges resulting from their changes.
Law Enforcement/Court Systems
Like all telecommunications companies, we are required by law to assist law enforcement and comply with subpoenas, discovery requests, and lawful Court orders while providing the protections necessary to maintain the privacy rights and confidentiality of our customers.
Legal
If a customer of DC Tech IT, LLC were to have any legal disputes with DC Tech IT, LLC, the customer is responsible for all legal costs.
To file a claim with DC Tech IT, LLC insurance for any data breach or damage of customers property, please contact us.
To be organized:
DC Tech IT, LLC or ITS Partners is not liable for viruses or any malware or trojans generated or not generated or caught or uncaught by the antivirus & security products installed on your equipment or devices.
Installation
DC Tech is not responsible for contract issues with the carrier and will provide no such refund in the event this would happen.
DC Tech is not responsible for outages caused by carrier or mother nature/weather damage and will issue no refunds because of this.
DC Tech is not liable for installation of products on or inside your domicile.
DC Tech is not responsible for service issues and they will be related to the appropriate carrier.
DC Tech or its partners is not responsible for any loss of camera feeds, recordings, snapshots, images or videos due to hardware failure, power failure, incorrect maintenance, cleaning of device or imperative settings.
DC Tech and its partners are not responsible for lightning damage or damage caused by acts of nature.